Customer name/s

Customer contact details

Primary team member you dealt with

Other team member/s you dealt with

Basis of transaction

Property involved in transaction

Which office were you dealing with? Maitland Thornton Medowie

Transaction category Residential Commercial

Service Category Sales Leasing Property Management

Your status Vendor Purchaser Landlord Tenant Other

Please agree or disagree with the following statements by circling a number between 1 & 5

(1 = Strongly Disagree to 5 = Strongly Agree). 1 = Strongly Disagree, 2 = Disagree, 3 = Neutral, 4 = Agree, 5 = Strongly Agree

1. TCRE is different from other agencies in the area. 1 2 3 4 5

2. I/we would prefer to use TCRE than other agencies in the area. 1 2 3 4 5

3. I/we would happily recommend TCRE to others. 1 2 3 4 5

4. TCRE could meet all of our future real estate needs. 1 2 3 4 5

5. TCRE is more appealing to use than other agencies. 1 2 3 4 5

6. TCRE is one of the biggest agencies in the Maitland area. 1 2 3 4 5

7. TCRE is a liked and respected agency. 1 2 3 4 5

8. I/we feel that TCRE is an extremely professional agency. 1 2 3 4 5

9. TCRE has a good reputation. 1 2 3 4 5

10. Everyone I/we associate with locally has heard of TCRE. 1 2 3 4 5

11. I/we are aware TCRE supports community organisations & charities. 1 2 3 4 5

12. Overall how did you find the primary team member you dealt with at TCRE? Excellent Good Fair Poor Bad

13. How did you find the property consultants negotiation skills? (If applicable) Excellent Good Fair Poor Bad N/A

14. How did you find the other team members you dealt with at TCRE? Excellent Good Fair Poor Bad N/A

15. How did you find the overall services offered when dealing with TCRE? Excellent Good Fair Poor Bad

16. Communication is rated as one of the most important components when dealing with a real estate agent. Please rate your primary team member's performance in the following areas:

16a. Frequency of contact with you? Eg: Did they contact you as agreed. Excellent Good Fair Poor Bad

16b. Response to enquiry from you? Eg: Did they return your calls etc. Excellent Good Fair Poor Bad

16c. Manner of communication? Eg: Were they professional, polite etc. Excellent Good Fair Poor Bad

17. How did you find your experience when dealing with TCRE? Excellent Good Fair Poor Bad

18. Would you recommend and use Tony Cant Real Estate in the future? Yes No

  Only for services namely

Customer Comments / Testimonials

Do you give Tony Cant Real Estate permission to use these comments for marketing purposes? (Your full name will not be disclosed) Yes No

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